Cylindo is looking for an Account Manager to join our Sales and Marketing team of exceptional professionals in Europe and the United States. As an Account Manager, you will be responsible for maintaining client relationships and providing assistance to the Sales team. You will be working in a highly collaborative and free environment in compliance with the global standards. Primary responsibilities: Build and manage long lasting customer relationships (account ownership) Lead point of contact for assigned accountsLink between customer and Cylindo teams – delivery, support, product, management Supervise deliveries and integration projects led by the delivery team (secure smooth deliveries and happy customers) Proactively check, evaluate and support accounts – e.g. optimal Cylindo integration, optimal UX, SKU activation, new Cylindo product releases Ad hoc problem solving with support from Cylindo teams – delivery, support, product, management Secure subscription renewals Manage new orders – pricing guidance, create quotations/sales documents, prepare delivery plan, signing, coordinate delivery with delivery team Identify account development potential / new sales opportunities Support in inbound lead management and qualification Ad hoc sales management support Required Skills and Technologies: 1 – 3 years of experience with sales / customer success / account management Understanding of SaaS, can communicate using technical language Fluent spoken and written English Strong communication skills, written and verbal Leadership skills, action-drivenReady to take responsibility, good judgement, pro-active, creative Capable of decision-making with our without support from the management team Organizational and time management skills Proficient work with Google Documents Team player, fast learner, ambitious to advance and grow, good listener Ideally, degree in Sales, Marketing, Management, Customer relations Pluses: Has worked in a similar role before Has experience working with teams, clients or companies from the visualization, retail or ecommerce industry Has experience working with SaaS companies before Understanding of the global ecommerce / visualization market Working at Cylindo We’re a dedicated team of talented people supporting some of largest furniture brands in the world and changing the ecommerce world one product page at a time. We consider ourselves the best at what we do. You only get there by attracting great talent, and we expect you to be of the same caliber. We offer a creative, informal work environment with attractive perks and competitive salaries. Learn more about us here: http://www.cylindo.com/about . How to apply: Where you’ve been is relevant. But where you want to go and what you believe you can do for Cylindo is what we’re eager to hear about. Please tell us about that, as well as including your CV. Apply to email@example.com with the topic line “Account Manager” . Start: As soon as possible. Where: At our European office in Bitola, Macedonia. Possibility for flexible place of work. Monthly presence at the Bitola office required.