Customer Service Representative

  • Декра, Македонија
  • Постојано
  • 16/07/2020


On behalf of our client SUTHERLAND, DEKRA is looking for:Customer Service ConsultantPlace of work: PristinaJOB DESCRIPTION:Be the Point of Contact answer inbound calls to provide exceptional customer service to consumers;Respond to inquiries about products and services, processing payments, or performing general account maintenance;Up-selling customers to new products or services may be encouraged.QUALIFICATIONS:High school diploma or GED;Demonstrated ability to perform at a high level, to support our high volume of inbound calls;Excellent verbal and written communication skills; proficient reading skills required;Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred;Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience require;Prior customer service experience preferred.ADDITIONAL INFORMATION:If you find this opportunity suitable for you and you want to develop your career in a company which upholds highest industry standards, please send your CV (in English) on the following e-mail address: information provided by you is personal and will be protected.Only the shortlisted candidates will be contacted.


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